Cantra Hub on WhatsApp
Your stays, a message away
Discover places to stay, reach customer support, get emergency help, or securely connect your account for personal assistance.
What you can do on WhatsApp
Customer support
Reply HUMAN or SUPPORT to talk to a member of our support team right in the chat.
Emergencies, 24/7
Reply EMERGENCY for urgent safety issues during a stay. Your message goes straight to our team.
Find and book stays
Search places to stay, see details and prices, and request bookings with secure payment links.
Manage your bookings
After linking your account, check reservations, preview cancellations and view your wallet balance.
If anyone is in immediate danger, call local emergency services (112 in Nigeria) first, then message us.
Start a conversation
Ask about stays, booking help, customer support or emergencies. No account linking is needed for public information or to reach our team.
Start WhatsApp chat (opens WhatsApp in a new window or app)An AI assistant interprets your messages using AI. Do not share sensitive information.
WhatsApp is an external service. Never send passwords, payment card details, or someone else's linking code.
Privacy policyYour WhatsApp connection
Only after your LINK message is verified can WhatsApp access your private reservations, help with cancellations, and show your wallet balance (read-only). Wallet transfers and withdrawals are not available.
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